Why isn't Flippity working for me?
In descending order of likelihood:
- You did not publish your spreadsheet. Flippity can't access your data if it isn't published. (Click on "File," then "Share," then "Publish to the web," then click "Publish.")
- Be sure "Restrict Access" is unchecked. Flippity cannot log-in to your school district.
- Note: Moving a spreadsheet into a Shared Drive may alter the publish settings.
- You deleted or altered text in blue cells. Flippity is looking for those cells by name and if they are changed, it can't located them.
- You deleted an important column or row from the template. If Flippity can't find something it needs, it can't load properly.
- Your school district's policies are preventing you from publicly publishing Google docs. Ask your school's Google administrator for help.
- Your school district's policies are preventing your students from accessing public docs. Ask your school's Google administrator for help.
- You reordered the tabs in the template spreadsheet. The tabs need to be in the correct order in order for Flippity to find your data.
- You're using an old template that was copied or shared with you. Flippity is constantly growing and updating. Old templates may no longer be compatible. Best to get an up-to-date template straight from the website.
- Your browser is having issues. Clear your cache and reload or do a "hard reload" (Ctrl + Shift + R).
- Google Apps is having issues. Check here: https://www.google.com/appsstatus.
- The Internet is down. Check here: https://www.ismyinternetworking.com/.
Having Trouble Getting a Link?
Flippity used to automatically generate a link, but that script didn't work consistently and some districts prevented teachers from downloading Google sheets with scripts attached. So now the steps are:
- Publish Your Spreadsheet (Click on File → Share → Publish to web → Publish)
- Copy the link you are provided in Step 1 and paste it into cell A3* (the green one) on the "Get the Link Here" tab.
- A link will appear in cell A5 replacing the "Coming soon..." text. Click on it to go to your Flippity activity.
- Bookmark your Flippity activity to find it again quickly. Share the Flippity link with anyone you want to use it.
*You can also simply paste the URL of your spreadsheet (from the address bar) into cell A3 to generate a link (but you still need to publish first).
Having Trouble with Images?
You cannot insert an image into a Google Spreadsheet in a way that Flippity can access. You'll need to find an image on the internet and provide Flippity the URL (web address) for that image. The best way to get an image URL is to right-click on the image you want and select "Copy image address" (or something to that effect). If you have your own custom images that aren't currently on the internet, you'll need to use an image hosting service that allows you to upload your image and provides you a direct link to that image (That means a link that starts with "http" and ends with ".jpg", ".gif", ".png", or ".webp").
Unfortunately, at this time there is no way to store an image in Google Drive or Google Sites and link it to Flippity.
The following sites will allow you host images for free without creating an account:
You can also use Google Drawings as a way to host your images:
- Create your image.
- Click File, then Share, then Publish to the web…
- Copy the publish link and use it as you would any other image URL.
Be sure you have the legal right to use each of your images. Be sure you understand and follow the terms of service for each site.
Why Isn't the Email Results Feature Working?
- In the past certain Flippity activities (Virtual Breakout, Spelling Words, Certificate Quiz, and Typing Test) could be configured to email the results to a teacher, but that feature is no longer available. More information.
Still need help?
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